The CIO as trust builder: earning customer trust through data analytics

Kristen Vennum, Principal in the Advisory Services Performance Improvement Customer Practice at EY, was recognized as one of the 100 Women Worth Watching by Profiles in Diversity Journal. In this post, she talks about the role of the CIO as a “trust builder.” How important is trust to your business? In a post-financial crisis world, … More The CIO as trust builder: earning customer trust through data analytics